Business Continuity Consulting

Corporate Resilience

Addressing the Problems of Nationwide Pandemic Reconstitution

Preparing a Return to Normal Business Operations

COVID-19 has created a near worldwide series of continuity activations. While pandemics are not completely unprecedented in human history, this one is historically significant in that this is the first such event to be undertaken under modern business continuity standards of practice. The next challenge will be returning to normal operations in a planned, efficient, and controlled manner.

As we start to achieve conditions that decrease the infection and death rates, businesses face the challenge of Reconstitution on an equally unprecedented scale. The steps businesses take or fail to take now will have implications, either positive or negative, for many years to come. The manner in which Reconstitution is conducted under such extreme conditions will become the new standard in Reconstitution planning. Reams will be written on the mistakes made and lessons learned. Many organizations will pay a price for failure to move Reconstitution operations into a level commensurate with the scale of the incident.

The plans we had in place before the pandemic were not created to address a challenge of this magnitude. Even good plans are just projections of expected possibilities and few predicted the magnitude of this event. 

Successful Reconstitution planning and implementation requires a comprehensive, deliberate, and structured methodology to address the multi-variant problems presented by the Coronavirus pandemic.

In the face of massive business disruptions and mandated restrictions, many plans were hastily conceived and did not consider issues such as Bring Your Own Device, widespread leakages of corporate data onto personal devices and other issues with potential long-term liabilities. In other cases, the policies protecting organizational data were deliberately suspended in favor of the ability to sustain operations through emergency telework.

The initial challenge is to properly scale our plans for returning to normal operations. Now is the critical time to reexamine the scale of our Reconstitution plans. A reevaluation of how Reconstitution operations are planned and conducted needs to be undertaken across all sectors and in a methodical and systematic manner.

Moving forward, organizations need to proactively address internal policy shortcomings and plan for longer-term issues. Critical events such as pending litigation, Public Records Act request, or similar actions create organizational risk that should be mitigated now.


First and foremost, companies need to understand the timing and triggers for a return to normal operations. Government and National health authorities have given sound guidance on mitigating the effects of the Coronavirus from a medical perspective. However, when it comes to formulating mass Reconstitution plans, even governments are struggling. Business leaders now have to take on both the responsibility and risks of moving forward in balance with governmental medical health & safety guidance, and Reconstitution plans.

Many organizations will not be able to return to normal operations immediately for a variety of reasons (e.g. not all staff are ready to return, or supply chain interruptions persist).

Successful Reconstitution planning and implementation requires a comprehensive, deliberate and structured methodology to address the multi-variant problems presented by the Coronavirus pandemic.

Business Continuity Consulting

CertainPoint consultants help your organization assess and measure Business Continuity Management capabilities. We develop BCP strategy, train staff, and prepare your organization to continue operations in the face of a pandemic or other disruption.

Business Continuity Solutions

Reconstitution Management Suite

A complete step-by-step toolset and framework for managing Reconstitution (business normalization) operations utilizing best practices from leaders in Business Continuity. 

Outcomes include:

  • Reduce Organizational Risk, Issues, and Errors 
  • Control Costs with a Planned and Systematic Method
  • Rapid and Safe Return to Normal Operations

Continuity Capability and Maturity Modelâ„¢

Plan and measure the target condition of your organizational Business Continuity Program by leveraging the CertainPoint Continuity Capability and Maturity Modelâ„¢.

Outcomes include:

  • Define, Plan, and Test all 10 Essential Continuity Elements 
  • Plan Viability Assessments
  • CertainPoint Continuity Maturity Model Score