Determine What Should Be Measured
Our typical consulting engagement begins with a 15-question Performance and Risk Assessment to determine your current state and desired outcomes. The next step involves performing an in-depth Metrics Determination Analysis that helps identify and prioritize the types of metrics needed by your organization from our list of over 750 possibilities.
Define The Ideal Metrics
Once the Metrics Determination Analysis is complete, our consultants create a list of categories of ideal metrics specifically for your organization. We then conduct working sessions with key teams and individuals to define one or more performance and risk metrics for each category using a proprietary 10-step process.
Training On Effective Use Of Metrics
After creating the ideal set of performance and risk metrics for your organization, our consultants instruct your leaders how to interpret the data, monitor performance and risk, and effectively manage operations.
Organizational Impacts
Establishing your ideal performance and risk metrics and instructing your leaders on how to effectively use them create the opportunity for maximum organizational success. Experience positive organizational impacts related to people, process, and technology across all functions and levels of your operation.